The pre-sales, sales, and after-sales services of Chalion have been affirmed by customers. Chalion’s one-to-one pre-sales service responds to customers in a timely and efficient manner. After-sales service includes technical maintenance, technical training, etc. This month, Chalion sales managers and technical engineers arrived in Africa to visit cooperative customers. During the interview, customers spoke highly of the performance and price of Chalion brand tractors and also affirmed the tractor services. Through customer visits, Chaleon understood the needs and pain points of customers, which played an important role in improving the performance of tractors and further developing the African market.

Chalion actively develops the African market and provides services such as technical training to African countries and customers, which are well received by customers. In the next step, Chalion will continue to conduct customer visits, further expand the service area, solve the difficulties and demands raised by customers with practical actions, improve service quality, and improve customer satisfaction. Chalion agricultural machinery will go further.